faq
Terms And Conditions
Bookings
Bookings must be made using the appropriate section "Bookings", filling in all the required information. A reservation can be considered accepted only after it is confirmed via e-mail.
The minimum stay is 2 days. For stays of 5 days or less, daily rate will be applied; otherwise the final price will be computed dividing by 7 the weekly rate and multiplying the result for the period of stay.

Terms of payment
25% of the cost of total package is due at the time of booking. The remainder must be paid at least 30 days in advance.

Means of payment
Bookings must be made using the appropriate section"Bookings", filling in all the required information. A reservation can be considered accepted only after it is confirmed via e-mail with all details for payment.

Time of arrival and departure
The arrival must take place between the hours of 13:00 and 20:00, and the departure always before 10:00 AM. In case of unexpected delay in arrival, or for particular reasons, it is necessary to make an agreement with the owner. In case of a delay not communicated, the owner declines all responsibility.

Cancellation of the booking
The client can cancel the reservation giving the necessary advance communication. In case of cancellation by the client, independently of the deposit, a penalty will be charged as follows:
- 25% of the total cost of the stay if the cancellation takes place at least 45 days before the beginning of the stay;
- 50% of the total cost of the stay if the cancellation takes place between 44 and 15 days before the beginning of the stay;
- 75% of the total cost of the stay if the cancellation takes place between 14 and 5 days before the beginning of the stay;
- 100% of the total cost of the stay if the cancellation takes place less than 5 days before the beginning of the stay.

Substitutions
A client who wishes to substitute someone else may do so by informing the owner at least 5 days before the projected arrival.